n March, 2020, the U.S. Secretary of the Treasury, Steven Mnuchin, issued a statement that all financial service providers, including Signing Agents and Notaries Public, provide services in the nation's financial and other essential critical infrastructure.
The Secretary continued, "These individuals are critical to maintaining safe and efficient financial services and ensuring citizens have access to these services that are necessary to conduct their daily lives." He indicated that such services are part of the "critical infrastructure sector, as defined by the Department of Homeland Security," and have "a special responsibility to maintain your normal work schedule," yet noted, "essential workers must also comply with guidelines issued by organizations such as the Centers for Disease Control, and state and local officials to protect public health, maintain appropriate safety precautions, and should not provide services if there is a risk of spreading the COVID-19 coronavirus."
In accordance with the Secretary's guidelines and to provide for the needs of citizens, lenders, and title companies, and in conjunction and consideration of our front line workers during this pandemic, Notarize TN remains committed to the health and safety of each citizen.
Effective March 15, 2020, Notarize TN began offering the following health-conscious protocols per customer preference:
- Personal Protective Equipment (PPE) worn by the Notary Public; - Follow up-to-date CDC, state, and local guidelines; - 'Window-Separated' or 'Porch' Signings and/or Notarial Acts provided; and,
Please note that notarial services will not be provided if the Notary Public or Signer has had any active virus symptoms within the last two weeks or exhibits any active virus symptoms. If an alternate Notary Public becomes required, one will be provided, as necessary.
Procedures for 'Window-Separated' or 'Porch Signings:'
- Required signer identification will be viewed through a door/window/glass or placed for retrieval by the Notary Public for examination and recording.
- The Notary Public will retrieve or place document(s) to be signed and keeps a minimum distance of six feet to allow the signer to retrieve document(s) and/or identification.
- The Notary Public oversees the signing of the document(s) from the other side of the door/glass or from a distance while the signer(s) review and sign document(s).
- The Notary Public remains available to answer questions from a distance, through the door/glass, or by phone or video chat at the door.
- Once signed, the signer places document(s) for retrieval by the Notary Public. The document(s) are reviewed for accuracy, completeness, and notarized and/or notarial certificates attached as necessary.
- When complete, document(s) are returned to the signer or prepared for shipping as appropriate.
- Packages requiring shipment are sanitized prior to shipping for receiver protection.
Notarize TN values your trust and intends to maintain that trust.
As more information about COVID-19 becomes available, services will be updated.